Transparent. Easy. Stress Free.
Our Process is Easy and Stress Free
We're become well known for our simple window replacement process. We threw out the quagmire of overhead and sales force and kept the quality you would expect in your windows and doors. That's just not how most window companies operate. In fact, many operate in the exact opposite manner. You know, inflated prices and poor customer service. We stripped it all down and created a straightforward experience for our customers.
Here's the 2 minute tour of our easy process
Step 1: Submit your project info
Give us a call and we'll introduce you to our company with some basic information. We'll gather information about your home via the internet, ask you a few basic questions, and then start to prepare your quote.
Step 2: Within 24 hours we'll email you a quote
After we gather your project information we'll send a 100% guaranteed quote. The price will NOT change. Take your time in making a decision. You won't be pressured to make a decision and we promise to never play pricing games to manipulate you into buying.
Step 3: Follow up e-mail
We will touch base with you via email to discuss if we're the right fit for your window replacements. You will also receive information on our products via video's you can watch at your own pace. We'll point you to other 3rd party websites to read past customers reviews.
Step 4: Set up your installation
At this point, we can begin setting up your installation date and time. After we agree on the date and time, you'll get an email confirmation further outlining what to expect and how to prepare.
Step 5: Installation Day
When our installer arrives, he'll set aside time to discuss and concerns or questions you have before they star the installation.
We want to keep you in the loop so you're informed throughout the entire process, especially during your installation. Communication is key to a successful installation and a 100% positive outcome.
Step 6: Give us your feedback
We want you to be 100% happy. Every detail matters. We'll spend some time with you to address any issue you might have. If something isn't quite right, we'll fix it to your satisfaction.
Step 7: After the job is complete, we'll ask for payment.
It's the only way to do business in our opinion. We feel you should be satisfied with our work after the job is done. We believe in the quality of our product and the craftsmanship of our expert installers so much that we allow you to pay after, not before, the job is done.
It keeps getting better. You can rest easy because we have your best interest in mind with with a Lifetime Warranty. 100% transferable should you sell your home.
We're on a mission to completely revolutionize the window industry with maximum accountability. If we sound like a company you could do business with, give us a call today or fill out the form on the right.
